Business & Enterprise

Text to Speech for IVR Systems

Professional IVR voice prompts in minutes, not weeks. Update phone menus, greetings, and hold messages instantly with 95+ AI voices. No studio bookings, no voice actor scheduling, no AWS setup required.

Full commercial rightsWAV export for any PBXNo developer required

10,000 characters free • No credit card • Most businesses need only $5/mo

Why Businesses Choose SpeechGeneration AI for IVR

The biggest IVR pain point is updating messages — here's how each option handles it.

30s
to update any prompt

Update in Seconds

Change your IVR greeting in 30 seconds. Holiday hours? New menu option? Generate and upload instantly.

0
developer hours

No Developer Required

Amazon Polly needs AWS setup. SpeechGeneration AI needs a web browser. Anyone on your team can update IVR prompts.

70+
languages

70+ Languages

Serve multilingual callers with IVR prompts in Spanish, French, Mandarin, Arabic, and 66+ more languages.

95%
cost reduction

$5/mo vs $50/prompt

Traditional IVR recording costs $50–200 per prompt. SpeechGeneration AI's Starter plan covers hundreds of prompts.

Voice Actor vs Amazon Polly vs SpeechGeneration AI

SpeechGeneration AIAmazon Polly Voice Actor
SetupWeb browser — no setupAWS + IAM + SDK integrationBook studio, hire actor
CostFrom $5/mo (60K chars)~$16/1M chars (neural)$50–200+ per prompt
Update speedSeconds (anyone can do it)Minutes (requires developer)Days–weeks (re-record)
Technical skillNone — web interfaceDeveloper requiredNone (but expensive)
Voice qualityExcellent (Studio/Studio+)Good (neural)Excellent (human)
Emotion control[professional], [calm], [friendly]SSML tags (limited)Depends on actor

IVR Prompt Types & Recommended Voices

Different IVR prompts have different quality requirements. Here's the breakdown.

Main Greeting / Auto-Attendant

The first thing callers hear. Professional, warm, and clear — sets the tone for the entire call experience.

The Problem

Outdated greetings confuse callers. Re-recording requires booking a voice actor days in advance.

The Solution

Generate a new greeting in 30 seconds. Update instantly for holidays, hours changes, or new options.

Recommended Tier

Studio+ (2×)

Emotion tags add warmth and professionalism for first impressions.

Sample prompt:

[friendly] Thank you for calling. [pause] For sales, press 1. For support, press 2. For billing, press 3.

Click to play sample

Save $50–200 per update vs voice actor
Hold Messages & On-Hold Announcements

Keep callers engaged while they wait. Promote products, share tips, or give estimated wait times.

The Problem

Generic hold messages waste an opportunity to engage and inform waiting customers.

The Solution

Generate fresh on-hold content. Update promotions and tips monthly without re-recording.

Recommended Tier

Studio (1×)

Clear, professional delivery for on-hold content.

Sample prompt:

Thank you for your patience. Did you know you can manage your account online? A representative will be with you shortly.

Click to play sample

Fresh content without recurring recording costs
After-Hours & Holiday Greetings

Update instantly when business hours change. No re-recording for holidays or seasonal schedules.

The Problem

Holiday and after-hours greetings go stale because updating them requires studio time.

The Solution

Generate new greetings for each holiday or hours change in under a minute.

Recommended Tier

Studio (1×)

Professional and warm without the Studio+ premium.

Sample prompt:

You've reached our office. We are currently closed for the holiday. We'll reopen on Monday at 9 AM Eastern.

Click to play sample

Unlimited updates — never stale again
Multilingual IVR Menus

Serve callers in their preferred language. Generate the same menu in multiple languages from one script.

The Problem

Multilingual IVR traditionally requires hiring a separate voice actor for each language.

The Solution

Generate the same menu in English, Spanish, French — all native-accent voices — in one session.

Recommended Tier

Studio (1×)

Native-accent voices deliver the most professional experience per language.

Sample prompt:

Generate the same IVR menu in English, Spanish, and French — each with a native-accent AI voice.

Click to play sample

Cover 5 languages for the price of one traditional recording

Voice Tiers for IVR

Based on Starter plan ($5/month, 60k characters). Short prompt = ~50 chars. Menu prompt = ~200 chars.

Economy

0.1× multiplier

Internal-facing prompts, draft testing, low-traffic phone lines

  • 15 languages
  • Emotion control

~12,000 short prompts/month

Test your IVR flow before committing to final voices

Play sample

Best for Most Businesses

Studio

1× multiplier

Main greetings, hold messages, after-hours prompts, most businesses

  • 30+ languages
  • Emotion control

~300 menu prompts/month

Professional IVR quality for most businesses

Play sample

Studio+

2× multiplier

Enterprise auto-attendants, premium support lines, brand-conscious companies

  • 70+ languages
  • Emotion control

~60 full greetings/month

Warmth and professionalism for enterprise caller experience

Play sample

Most small businesses need 10–30 IVR prompts total. The $5/mo Starter plan covers your entire phone system with room to spare.

How to Create IVR Prompts

1

Write your IVR script

Enter your phone menu text. Include all options, greetings, and hold messages.

2

Choose a professional voice

Select from 95+ voices. For IVR, clear neutral voices at moderate pace work best. Preview before generating.

3

Generate and review

Listen to each prompt. Regenerate any that need adjustment. Fine-tune speed and tone.

4

Upload to your phone system

Download WAV/MP3 files. Upload through your PBX admin panel. Go live instantly.

Compatible with: Asterisk · FreePBX · 3CX · RingCentral · Twilio · Vonage · Cisco CUCM · Avaya · Genesys · 8x8

IVR Prompt Pricing

Short prompt (~50 chars). Standard menu prompt (~200 chars). Full greeting (~500 chars).

PlanPriceCharactersShort Prompts (Econ)Menu Prompts (Studio)Greetings (Studio+)
Starter$5/mo60K~12,000~300~60
Creator$15/mo200K~40,000~1,000~200
Pro$30/mo450K~90,000~2,250~450

Start free with 10,000 characters — covers your entire IVR menu to test. No credit card required.

View All Plans

Frequently Asked Questions

Most PBX systems accept WAV or MP3. For traditional telephony, 8kHz mono WAV (u-law or a-law encoding) is standard. Cloud phone systems (RingCentral, Twilio, 3CX) typically accept standard MP3 and WAV files. If your system requires specific encoding, use Audacity or FFmpeg to convert after download.